Q. How many ounces are in each bundle?
A. 4 full ounces in each XO Hair bundle
Q. How many bundles are recommended for a full sew-in?
A. 14-18: 2 bundles 18-20: 3 bundles. for longer lengths , we recommend using two of the same lengths and then one shorter for a fuller and layered look. (see XO # Bundle deals)
Q. Are there longer lengths available?
A. YES! XO Hair keeps 14-28inches in stock. hair longer than 28inches is considered "SPECIAL ORDER" and can be ordered through email. (see about)
Q. How long is processing and shipping?
A. Processing takes up to 24-48 hrs, and standard shipping is 2-4 business days. Unless noted otherwise (ie: sale, email)
Q. Can I get a refund?
A. We do not offer refunds, however we offer exchanges for equal or greater value on hair un-tampered with. This does not apply for custom orders (ie: custom color/ombre).